TERMS OF ENGAGEMENT
BETWEEN THE REGISTERED NUTRITIONAL THERAPY PRACTITIONER
(RNTP) AND CLIENT
PART 1
The Nutritional Therapy Descriptor
Nutritional therapy is the application of nutrition and lifestyle medicine sciences in the
promotion of health, peak performance and individual care. Registered Nutritional Therapy
Practitioners assess and identify potential nutritional imbalances and understand how these
may contribute to an individual’s symptoms and health concerns. This approach allows them
to work with individuals to address nutritional imbalance and help support the body towards
maintaining health.
Nutritional therapy is recognised as a complementary medicine and is relevant for
individuals with chronic conditions, as well as those looking for support to enhance their
health and wellbeing. Practitioners consider each individual to be unique and recommend
personalised nutrition and lifestyle programmes rather than a 'one size fits all' approach.
Practitioners never recommend nutritional therapy as a replacement for medical advice and
always refer any client with 'red flag' signs or symptoms to their medical professional. They
frequently work alongside medical professionals and will communicate with other healthcare
professionals involved in the client's care to explain any nutritional therapy programme that
has been provided.
The Registered Nutritional Therapy Practitioner (RNTP) requests that the Client notes
the following:
• The degree of benefit obtainable from nutritional therapy may vary between clients with
similar health problems and following a similar nutritional therapy programme.
• Nutrition and lifestyle recommendations will be tailored to support health conditions and/or
health concerns identified and agreed between both parties.
• RNTPs are not permitted to diagnose, or claim to treat, medical conditions.
• RNTPs’ recommendations are not a substitute for professional medical advice and/or
treatment.
• Your RNTP may recommend food supplements and/or functional testing as part of your
nutritional therapy programme and may receive a commission on these products or services.
A signed copy must be retained by both the Client and the Registered Nutritional Therapy Practitioner
• Standards of professional practice in nutritional therapy are governed by the
Complementary and Natural Healthcare Council (CNHC) Code of Conduct, Ethics and
Performance.
• This document only covers the practice of nutritional therapy within this consultation, and
your practitioner will make it clear if he or she intends to provide services that are outside the
scope of nutritional therapy practice.
The Client understands and agrees to the following:
• I am responsible for contacting my GP about any health concerns.
• If I am receiving treatment from my GP, or any other medical provider, I should tell him/her
about any nutritional recommendations provided by my RNTP. This is necessary because of
any possible reaction between medication and the nutritional programme.
• It is important that I tell my RNTP about any medical diagnosis, medication, herbal
medicine or food supplements I am taking as this may affect the nutritional programme.
• If I am unclear about the agreed nutritional therapy programme/food supplement
doses/time period, I should contact my RNTP promptly for clarification.
• I understand that the recommendations are personal to me and may not be appropriate for
others.
• I must contact my RNTP should I wish to continue any specified supplement programme
for longer than the originally agreed period, to avoid any potential adverse reactions.
• Recording consultations using any form of electronic media is not allowed without the
written permission of both me and my RNTP.
• It is my responsibility to ensure I have a working internet connection for online
appointments. If I am unable to connect as scheduled, the appointment is considered a ‘no
show’ and charged in full.
Confidentiality and Data Protection
The Registered Nutritional Therapy Practitioner will keep your personal information
confidential and secure following the UK GDPR guidelines for the practice. The RNTP will
not share your information with third parties without your consent. However, if the RNTP
believes there is a risk of significant harm to yourself or another person, the RNTP may pass
the information onto an appropriate authority using the legal basis of vital interest. A
separate Privacy and Consent Notice is available for your review.
PART 2
Payment Terms and Cancellation Policy
Fees are agreed in advance of the appointment and are paid in full prior to your face to face,
online or telephone appointment. Package fees and retreat costs are paid in full in advance
of the first appointment/arrival. Payments are made by bank transfer.
Appointments cancelled with less than 48 hours’ notice and ‘no shows’ will be charged in
full.
A signed copy must be retained by both the Client and the Registered Nutritional Therapy Practitioner
In the case of advance payments for services, you have the right to cancel this Agreement
within 14 days of the purchase without penalty (‘Cooling-off Period’). If you wish to terminate
the agreement within the 14-day Cooling-off Period, you must do so in writing to
sam@bodypsychnutrition.com. The RNTP will refund any monies paid prior to cancelling this
Agreement. If the services have commenced during the 14-day Cooling-off Period, the
RNTP will refund any monies due to you for services not yet provided. The refund payment
will be made within 14 days of cancellation.
We understand the above and agree that our professional relationship will be based on the
content of this Agreement. We declare that all the information we share during this
professional relationship is confidential and to the best of our knowledge is true and correct.